Terms & Conditions

Returns & Exchanges

At this time, we do not accept change of mind returns or exchanges. However, we're here to help with any issues related to your order. If you receive a damaged or incorrect item, contact us within 7 days of delivery. When requesting a replacement, please include clear photos of the item and packaging, along with your order number or proof of purchase for faster processing.

Sustainability is kind of our jam, so we always try to find the most sustainable solution possible to generate the least amount of waste.

You can always contact us for any return question at OOICO-WMT@outlook.com.

Damages and issues

Please inspect your order upon reception and contact us immediately on OOICO-WMT@outlook.com.com if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it OOICO-WMT for you.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.